| Stakeholder relations and environmental stewardship | |
| Stakeholder | Channel of communication |
| Shareholder & investors | Investor meetings | Industry conferences | Site visits | corporate website and investor relations website | Social media | Market announcements | Sustainability Report | 20-F filings | Quarterly earnings reports | Investor Day | E-mail alerts & newsletters | Earnings call/webcasts | Shareholder assemblies/AGMs | Capital markets updates |
| Suppliers | Social and environmental criteria for supplier selection and contracting | Ethics Hotline | Annual Report | Plural Chain |
| Costumers | Support from commercial staff | Customer satisfaction surveys | Ethics Hotline | Annual Report | Industry events |
| Banks and financial institutions | Meetings | Conference calls | Industry events | Sponsored events | Quarterly earnings reports | Ethics Hotline | Annual Report | 20-F filings |
| Employees, contractors, interns and apprentices | CEO Talks | Leadership Talks | Strategic & Operational Meetings | What’s Nexa | Biweekly Safety Talks | Performance & Development Reviews | Career Planning & Development Programs | Ethics Hotline | Annual Report | Workplace | Go Nexa | Rolando na Nexa |
| Industry associations | Meetings | Industry events | Ethics Hotline | Annual Reports | Active participation in governance committees |
| Government organizations | Government meetings | Interactions | Corporate website | Social media | Ethics Hotline | Annual Reports |
| Regulators | Government meetings | Written communications | Corporate website | Social media | Ethics Hotline | Annual Reports |
| Third-sector Organizations | Meetings | Social & environmental programs | NGO capacity-building | Corporate website | Social media | Ethics Hotline • Annual Reports • Field visits to Nexa’s social initiatives | Networking events |
| Media | Press releases | Interviews | Corporate website | Social media | Annual Reports |
| Communities | Social and environmental programs | Local stakeholder meetings | Volunteering | Community social and economic impact assessments | Corporate website | Social media | Ethics Hotline | Annual Reports | Social agenda | Public meetings | Livestreams |