Nexa provides occupational health services through qualified multidisciplinary teams, in compliance with current legislation in Brazil and Peru and in line with international standards. In Brazil, these services are integrated into the Risk Management Program (PGR), in accordance with NR-1, and are implemented at all facilities. Access for workers is facilitated through on-site care at their workplaces, logistical support for travel to clinics, and clear communication about available services. The effectiveness of these initiatives is monitored through key performance indicators (KPIs) and reinforced by ongoing health awareness and promotion campaigns.

The confidentiality of health information is ensured through the Apollus management system, with access restricted to healthcare professionals, the use of encryption, and the adoption of security protocols. Nexa complies with the General Data Protection Law (LGPD) in Brazil and Law No. 29733 in Peru, ensuring that data is used exclusively for medical and preventive purposes. Internal privacy policies, segregation of duties, monitoring, and audits ensure that this information is not used for any type of favorable or unfavorable treatment, promoting transparency, ethics, and trust among employees.